Symptom
- DPO has generated personal data report using the "Generate Personal Data Report tool"
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The tool does not provide interactions to be deleted for specified contact numbers
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When compared to the results in the Online Monitoring, there still appears to be data not anonymized
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Environment
SAP Contact Center 7.0
Product
SAP Business Communications Management 5.5 ; SAP Contact Center, on-premise edition 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, DPO , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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