SAP Knowledge Base Article - Public

2700783 - SFAPI is not returning the main employment username of users with concurrent employment

Symptom

  • SFAPI is not returning the main employment username of users with concurrent employment (employees who own more than one job/role).
  • The SFAPI is returning only the concurrent employment username of users with concurrent employment.

For Example: 

Employee: Juan Dela Cruz

Main employment username: Juan

Concurrent employment username: Cruz

Sample API request:

{panel:title=Sample API request}

<queryString>SELECT person,paycompensation_non_recurring,deduction_recurring,deduction_non_recurring,secondaryassignments,email_information,employment_information,job_information,personal_information,national_id_card,address_information,phone_information,compensation_information,paycompensation_recurring FROM CompoundEmployee WHERE person_id_external IN ('168')AND replicationContentType = 'EMPLOYEE_MASTER_DATA' AND replicationTargetSystem = 'X7KCLNT600' AND employment_information_company IN ('PUR') AND employment_information_country IN ('USA') AND effective_end_date &gt;= to_date('2018-07-01')  </queryString>

{panel}

It may appear as though, instead of sending the username of his main employment, the SFAPI is sending their concurrent username. This makes the user unable to replicate to ECP and cannot fetch through Integration.
(note:  CE API does return the logon user name from user account yet it may not necessarily be the one of the concurrent employment. This depends mainly on User Account Decoupling and latest changes of the employments, cf. See Also)

Environment

Employee Central - Concurrent Employments

Reproducing the Issue

Use an API query to generate the username or logon_user_id of users with concurrent employment or multiple UserIDs (1 UserID per employment).

Cause

In the case of concurrent employment, user_name field is returned from the table USER_ACCOUNT by the API and it is an expected behavior as the username is retrieved from table user_account for person_id.

Resolution

Customer is using SFAPI integration to send employee data from Employee Central to Employee Central Payroll. This integration (standard provided by SAP) uses the SFAPI to retrieve employee data from EC.

For users with concurrent employment, logon information can only be determined partly. As a resolution, manually import the logon info for users with concurrent employment.

For example:

Employment 1: username "Juan-1"

Employment 2: username "Juan"

API request: Select username with -1

See Also

2318773 - Employee Central - Concurrent Employment
2909730 - Explanation of <logon_user_name> and <last_modified_on> fields - SFAPI CompoundEmployee
2326735 - Concurrent Employment - OData and SFAPI - secondary employments

Keywords

concurrent employment, ec, concurrent, employments, multiple employments, username, logon_user_id , KBA , LOD-SF-INT-API , API & Adhoc API Framework , LOD-SF-INT , Integrations , LOD-SF-EC-CGA , DO NOT USE - Use EC-CON or EC-GA , LOD-SF-INT-EC , Employee Central SFAPI & OData Entities , LOD-SF-INT-CE , Compound Employee API , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808 ; SAP SuccessFactors Employee Central 1811 ; SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors HCM Core 1802 ; SAP SuccessFactors HCM Core 1805 ; SAP SuccessFactors HCM Core 1808 ; SAP SuccessFactors HCM Core 1811 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508