2701016 - SAP Custom Domain Service - Guided Answers

The Guided Answers decision tree, mentioned in this KBA can help to resolve problems with Custom Domains on SAP BTP.

The below topics are covered in the decision tree:

• How many domains (URLs) have to be used
• Problem with custom domain quotas
• Requesting an SSL certificate and get it signed
• Upload a certificate or certificate is expired
• Uploading an intermediate certificate
• Uploading a CA bundle
• Custom domain isn't working as expected
• Custom domain in the Cloud Foundry environment

Errors:

• Certificates are invalid: Make sure that you provide the complete certificate chain.
• Service offering INFRA not found
• Organization not found in Custom Domain Certificates registry: You have to create an instance of service INFRA first.
• 'custom-domain-<command>' is not a registered command. See 'cf help -a'
• Domain is not registered for this ORG.
• Quota limit for specified service plan has exceeded: Please contact service administrator
• Certificates are invalid: Make sure that you provide the complete certificate chain.
• The uploaded domain certificate chain could not be verified. Make sure that KEY, CSR, and received certificate belong together.
• Key does not exist.
• The redirect_uri has an invalid domain

SAP BTP

Custom Domain, Certificate, SSL Host, CA Bundle, Upload Certificate , KBA , BC-CP-CF-SEC-DOM , Custom Domain Certificates , BC-NEO-INFR , SAP Neo Infrastructure , Problem