Symptom
The list of (in)direct reports may be seen in two different ways by the manager (Legacy Learning Home Page).
Environment
SAP SuccessFactors Learning
Resolution
Learning User side (as a manager) (Legacy Learning Home Page):
Scenario 1:
-
"My Team" tab >
-
At the left side, the list of (in)direct reports will appear >
- Click the three dots option from any of the users of the list > Select an option and come back to the "My Team" main page >
- The list of users will continue displaying all (in)direct reports.
Scenario 2:
- "My Team" tab >
- At the left side, the list of (in)direct reports will appear >
- Select one of the users from the list > Click the three dots option > Select an option and come back to the "My Team" main page >
- The list of users will be minimized, only the clicked user will appear and a button, "Load More", will be available to expand the full list of users.
Note:
- Currently, upon completing the Scenario 2 steps, the system displays only the last selected (in)direct report along with the “Load More” button. If a Learning Manager navigates to another module and then returns to Learning > “My Team”, only the last selected (in)direct report and the “Load More” button will be shown, rather than the entire list. To automatically view the full list, users must log out and log back into the system.
- The main distinction between Scenario 1 and Scenario 2 is found in the 3rd step. In Scenario 1, users access the "My Team" section and immediately click the three dots option for any (in)direct report. In Scenario 2, users enter the "My Team" section, select a user from the list, and then click the three dots option.
See Also
- Deprecation of Legacy Learning Home Page
- New Learning Home Page Overview
- KBA 2453978 - HRBP: My Employee Tab Behavior
- KBA 2572638 - Manager links or custom tile in "My Team" tab
- KBA 2415225 - Learning Manager cannot view assignments on (in)direct report learning plan
Keywords
my, team, tab, load, more, user, subordinate, report, dots, view, list, appear, see , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-USR , User Entity , Problem
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public