2701137 - SAP Cloud Connector - Guided Answers

Symptom

The following Guided Answers Decision Tree will help you resolve problems that you encounter with the SAP Cloud Connector, or SCC (formerly known as SAP HANA Cloud Connector).

The Cloud Connector can be used in business-critical enterprise scenarios and serves as a link between SAP Cloud Platform applications and on-premise systems. It allows you to control the resources available for cloud applications. Thus, you can benefit from your existing assets without exposing the whole internal landscape. For more information on the Cloud Connector, check the documentation.

The following topics are covered in the decision tree:

Installation issues
Cloud Connector administration and monitoring
High availability scenarios
Troubleshooting
....and lots more

Environment

SAP BTP Cloud Platform;
SAP Cloud Cloud Connector released independent.

Product

SAP Business Technology Platform all versions ; SAP Connectivity service all versions

Keywords

Connectivity, SAP Cloud Platform, Cloud Connector, On-Premise, Access Control, HANA DB, Cloud to On-Premise, HTTPS connection, ABAP, com.sap.scc.rt SccEndpointValidator, CPI, sap cloud connector, SAP SCC, SCC, CC, connector, HTTPS, HTTP, RFC, virtual host, internal host, BTP destination, destination, BTP cockpit, sub-account subaccount sub account, certificate, Principal propagation, PP, LDAP, Principal, SNC, non-sap, sub-account, certificate, certificate refresh, certificate expired, expired, S-user, email, account, 401, 403, 503, 501, 500, 402, Gateway, Web Dispatcher, WD, Web Disp, ljs_trace.log, scc_core.trc, scc_about.txt , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-CON , Neo to On-premise Connectivity service , Problem

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