SAP Knowledge Base Article - Public

2701511 - Unable to Enter Value in Required Field on Insurance Plan


We are trying to create an Insurance plan but when we try to enter a plan name, we are unable to and it is also a mandatory field.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • Employee Central - Global Benefits
  • Employee Central - MDF

Reproducing the Issue

1. Manage Data

2. Create Insurance Plan

3. Try to fill in Plan Name


This is caused by the displayGOWithoutExternalCode being entered on the UI Field Renderer field on the Insurance Plan Object


You can only add displayGOWithoutExternalCode if the field references an MDF object


Please remove this from the UI Field Renderer


displayGOWithoutExternalCode, Insurance Plan, Plan Name, UI Field Renderer, MDF, Global Benefits, Mandatory Field, Dropdown, Greyed out, Read Only , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC-MDF , MDF & EC2MDF Migration , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions