SAP Knowledge Base Article - Public

2701511 - Unable to Enter Value in Required Field on Insurance Plan

Symptom

We are trying to create an Insurance plan but when we try to enter a plan name, we are unable to and it is also a mandatory field.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

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Environment

  • Employee Central - Global Benefits
  • Employee Central - MDF

Reproducing the Issue

1. Manage Data

2. Create Insurance Plan

3. Try to fill in Plan Name

Cause

This is caused by the displayGOWithoutExternalCode being entered on the UI Field Renderer field on the Insurance Plan Object

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You can only add displayGOWithoutExternalCode if the field references an MDF object

Resolution

Please remove this from the UI Field Renderer

Keywords

displayGOWithoutExternalCode, Insurance Plan, Plan Name, UI Field Renderer, MDF, Global Benefits, Mandatory Field, Dropdown, Greyed out, Read Only , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC-MDF , MDF & EC2MDF Migration , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions