User Sync and Provisioning Sync Adhoc reports are failing. Error description shows Error code as : KB-1
or suddenly the already running adhoc jobs started failing but Job was not modified
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
User sync and Permission sync files are not moved to SFTP. On checking in provisioning , found that User sync or Permission Sync job is failing.
If a Job was running earlier or you are getting an Error message as : KB-1 , this could be because the Job owner do not have Run permission for the adhoc reports or the Job Owner is no Longer active in BizX system. (if this is the case , either activate the same user or use another user who should have below permissions)
As per implementation guide :
Job Owner must have Run permission also.
Navigate to BizX => View User permission => search for the user here => click on View permissions. User must have below permissions :
If not available , add the same from RBP and once permissions are shown in above page , you can run report again.
Note : ensure we have : Employee Profile for Badges features enabled under Provisioning => Additional Adhoc Sub domain Schemas Configuration
Users not Syncing from BizX to Onboarding : https://launchpad.support.sap.com/#/notes/2278872
Adhoc report , KB-1 , permission missing to run report , user sync failing , permission sync failing , Report generation is failed , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , Problem