SAP Knowledge Base Article - Public

2701717 - Enroll now button displayed post enrollment

Symptom

Enroll now button is displayed even after the enrollment

Environment

  • SuccessFactors employee central
  • Global benefits

Reproducing the Issue

Naviagte to benefits page---->Enroll in any benefits----->Enroll now button is still displayed

Cause

This is due to permission.Logged in user do not have view permission on benefit enrollment object

Resolution

Provide benefit enrollment view permission for the logged in user.Engineering team has a plan to change the behavior.System should not display the enroll now button once a user is enrolled.

Keywords

Enroll now , Benefits, Enrollment , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions