SAP Knowledge Base Article - Public

2702122 - Cannot change User Data in Maintain Business Users

Symptom

How can a customer change Business User data including Email address, Phone number, and Location in the Maintain Business Users App.

Environment

  • SAP S/4HANA Cloud
  • Maintain Business Users App

Resolution

  • User data including Email Address, Phone number, and Location cannot be maintained through the Maintain Business Users App
  • User data must be maintained through the Import Employees App

See Also

Frequently Asked Questions (FAQ) on the Import Employees App can be found in SAP Knowledge Base Article 2555311

Keywords

Maintain Business Users, change, user, data , KBA , BC-SRV-APS-IAM , Identity and Access Management , How To

Product

SAP S/4HANA Cloud all versions