SAP Knowledge Base Article - Public

2702184 - Return to Supplier With Follow-Up Decision: Replacement is in Status- In Process

Symptom

Return to Supplier with Follow-Up decision: Replacement is not in finished status but in In process status.

Environment

SAP Business ByDesign

Cause

Scenario 1:

Return to Supplier will be in status In process ,after doing outbound delivery, cause return is done on finished Purchase order, since Purchase order is not open you cannot do inbound delivery on it. hence to allow you to do inbound delivery the status of the Return is kept open.

Scenario 2:

Return to Supplier will be in status finished ,after doing outbound delivery (ensure outbound delivery is done completely for quantity as requested in return),cause return is done on Purchase orders in status follow up document created, since Purchase order is open you can do the inbound delivery on it.

Resolution

Scenario 1: Create inbound delivery and then status changes to Finished.

Scenario 2: Create inbound delivery and status remains as Finished.

Keywords

Return to Supplier,Follow-Up decision Replacement,Follow Up decision is Replacement,Return to Supplier  In process , KBA , AP-GSP-GSA , Goods and Service Acknowledgement , Problem

Product

SAP Business ByDesign all versions