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2702351 - Why are there duplicate accounts with the same email address even though account linking is enabled?

Symptom

Why are there duplicate accounts with the same email address even though account linking is enabled?


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Environment

  • SAP Customer Data Cloud
  • Customer Identity

Product

SAP Customer Data Cloud 7.4

Keywords


Registration-as-a-Service (RaaS), Profile Management, IDS, Gigya, REST API, duplicate, account linking , KBA , registration-as-a-service , raas , profile management , ids , account , account linking , duplicate , user , duplicate accounts , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , How To

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