SAP Knowledge Base Article - Preview

2702408 - A call to account.importProfilePhoto returns an 500023 Provider Error

Symptom

A call to accounts.importProfilePhoto returned the following error:

{ "errorMessage": "Provider error", "errorDetails": "The remote server returned an error: (403) Forbidden.", "statusCode": 500, "errorCode": 500023, "statusReason": "Internal Server Error", "callId": "REMOVED", "time": "REMOVED" }. 


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Environment

  • SAP Customer Data Cloud
  • REST API

Product

SAP Customer Data Cloud 7.4

Keywords

Gigya, Registration-as-a-Service, RaaS, internal server error, 500023, provider error, importprofilephoto , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , CEC-PRO-GIY , Gigya Identity & Access Management , Problem

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