SAP Knowledge Base Article - Preview

2703328 - User unable to log in and email can not be found in Identity Access

Symptom

A user that was previously able to log in is no longer able to log in and email can not be found in Identity Access.


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Environment

  • SAP Customer Data Cloud
  • Identity Access
  • Registration-as-a-Service (RaaS)

Product

SAP Customer Data Cloud 7.4

Keywords

unable to find user, Gigya, can not login, user login , KBA , delete user , registration-as-a service , deleted , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Problem

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