Symptom
In Referral Tracking there are some labels appearing as [Not translated in selected language].
Environment
SAP SuccessFactors Recruiting Management - All Versions
Reproducing the Issue
- Go to Carrers, Referral Tracking
- Check the status displaying is not the same as the candidate are within the Job Requisition
- Go to Admin Center, Open Edit Applicant Status Configuration
- Open the status and check the referral label
- The label is set correctly, but is not getting updated.
Cause
The reason the labels are appearing as [Not translated in selected language] is because the labels have not been translated in the language that you are navigating the system in.
Resolution
The translations for these labels must be done in Edit Applicant Status Configuration. For every status in the pipeline you should add a translation to the Referral Label and Referrer Next Step Text sections in all languages.
Please see example below:
In the above screenshot I am navigating the system in the language English (UK).
In Applicant Status Configuration I can see that the Referrer Label and Referrer Next Steps Text have [Not translated in selected language] entered for the values.
I update the values here.
Values updated in Referral Tracking.
See Also
2081572 - Referral not visible in Referral Tracking Tab - Recruiting Management
Keywords
Referral Tracking, Not translated in selected language, Current Status, Next Step Text, Applicant Status Configuration, Referrer Label, Referrer Next Step Text , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem