SAP Knowledge Base Article - Public

2703495 - Label showing [Not translated in selected language] in Referral tracking - Recruiting Management

Symptom

In Referral Tracking there are some labels appearing as [Not translated in selected language].

Environment

SAP SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

  1. Go to Carrers, Referral Tracking
  2. Check the status displaying is not the same as the candidate are within the Job Requisition
  3. Go to Admin Center, Open Edit Applicant Status Configuration
  4. Open the status and check the referral label
  5. The label is set correctly, but is not getting updated.

Cause

The reason the labels are appearing as [Not translated in selected language] is because the labels have not been translated in the language that you are navigating the system in.

Resolution

The translations for these labels must be done in Edit Applicant Status Configuration. For every status in the pipeline you should add a translation to the Referral Label and Referrer Next Step Text sections in all languages.

Please see example below:

Not translated in selected language.jpg

In the above screenshot I am navigating the system in the language English (UK).

en_UK translations not added.jpg

In Applicant Status Configuration I can see that the Referrer Label and Referrer Next Steps Text have [Not translated in selected language] entered for the values.

en_UK updated.jpg

I update the values here.

en_UK referral tracking.jpg

Values updated in Referral Tracking.

See Also

 2081572 - Referral not visible in Referral Tracking Tab - Recruiting Management

Keywords

Referral Tracking, Not translated in selected language, Current Status, Next Step Text, Applicant Status Configuration, Referrer Label, Referrer Next Step Text , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions