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2703765 - PI Component-Based Message Alerting error, SMTPSendFailedException: 530 5.7.X SMTP


You are attempting to configure a Component-Based Message Alerting(CBMA) in Process Integration (PI) or Process Orchestration (PO). And you are configuring Microsoft Office 365 SMTP details in JavaMail Client Service.

You notice the Alert is generated successfully by Alert Consumer, but it failed to generate an e-mail with alert data. There is following error in XPI Inspector trace as per 2381478 - XPI traces for Component Based Message Alerting

An exception occured.
com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.X SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [xxx]
at com.sun.mail.smtp.SMTPTransport.issueSendCommand(
at com.sun.mail.smtp.SMTPTransport.mailFrom(
at com.sun.mail.smtp.SMTPTransport.sendMessage(



  • SAP NetWeaver
  • SAP Process Integration


SAP NetWeaver all versions ; SAP Process Integration all versions


Mail to, Mail from, Alert, outlook, Process Integration 7.0, PI 7.0, PI 7.01, PI 7.02, Process Integration 7.10, PI 7.10, Process Integration 7.11, PI 7.11, Process Integration 7.30, PI 7.30, Process Integration 7.31, PI 7.31, Process Orchestration 7.40, PI 7.40, PO 7.40, Process Orchestration 7.50, PI 7.50, PO 7.50, NetWeaver, XI , KBA , BC-XI-ALR-CBA-JAV , Java , Problem

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