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2703771 - PI SuccessFactors adapter error "Cannot lookup the ra connectionFactory" when processing messages

Symptom

You are using SuccessFactors adapter in Process Integration (PI) or Process Orchestration (PO). And you notice there is following error message in audit log:

Exception caught by adapter framework: Cannot lookup the ra connectionFactory. Reason: Path to object does not exist. First missing component is [com.sap.aii.adapter.sfsf.ra], the whole lookup name is [deployedAdapters/com.sap.aii.adapter.sfsf.ra/shareable/com.sap.aii.adapter.sfsf.ra].


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Environment

  • PI Release Independent
  • SAP NetWeaver
  • SAP Process Integration

Product

SAP NetWeaver all versions ; SAP Process Integration all versions

Keywords

JNDI, SF service, system start for a long time, PI CONNECTIVITY ADDON, PIADAPTERS, SFSF ADAPTER, XI CONTENT CONNECTIVITY, Process Integration 7.0, PI 7.0, PI 7.01, PI 7.02, Process Integration 7.10, PI 7.10, Process Integration 7.11, PI 7.11, Process Integration 7.30, PI 7.30, Process Integration 7.31, PI 7.31, Process Orchestration 7.40, PI 7.40, PO 7.40, Process Orchestration 7.50, PI 7.50, PO 7.50, NetWeaver, XI , KBA , BC-XI-CON-SUF , SuccessFactors Adapter , Problem

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