SAP Knowledge Base Article - Preview

2703987 - PRD gives "Received fatal alert: protocol_version" or JNI error message

Symptom

When trying connect to PRD with correct credentials, one of the following error messages is generated:

"org.eclipse.birt.report.data.oda.jdbc.JDBCException: There is an error in get connection, java.sql.SQLException: javax.net.ssl.SSLException: Received fatal alert: protocol_version" OR "Failed to load the JNI shared library ..."


Read more...

Environment

  • SAP SuccessFactors Learning
  • Plateau Report Designer

Product

SAP SuccessFactors Learning all versions

Keywords

LMS, Received fatal alert: protocol_version, PRD, error, not, working, SSLException, JNI , KBA , LOD-SF-LMS-PRD , VJDBC Setup or Connection Issues , LOD-SF-LMS-REP , Reporting Data , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.