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SAP Knowledge Base Article - PreviewSymptom
When trying to remove confidential data for Employee Support tickets, the option Depersonalize is not available.
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Environment
SAP Cloud for Customer.
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
GDPR; Confidential; Tickets; Employee Support; Depersonalize , KBA , LOD-CRM-SRP , Service Request Processing , How To
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