SAP Knowledge Base Article - Public

2704290 - Requester Name Is Missing In Administer Time

Symptom

Requester name is not shown in Administer Time page for some users.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central  Time Off

Reproducing the Issue

  1. Navigate to the Administer Time page of an employee.
  2. In the Time Records/Absences tab, there is a column named 'Requester' with names of the employees who requested the leave. 
  3. The Requester name is blank for some absence records. 

2704290-1.png

Cause

  • User is terminated. If the user in requester column is terminated the name will be empty. This is current expected behaviour. 
  • Logged in user does not have 'User Search' permission or 'Employee Export' permission with target population. 

Resolution

  • If Requester is terminated then it is currently expected behavior that the name will not be displayed. You may open the leave record to see to see the requester's name.
  • If Requester is not a terminated user, check the logged user has the following permissions and Requester is within the Target Population
    • General User Permission > Company Info Access > User Search
    • Manage User > Employee Export

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See Also

2411149 - Employee Time not visible in People Profile - Time Off > Administer Time

Keywords

Requester, Administer Time, Workbench UI,TIM-8142, Approver field is blank, Requester field is blank, Approver name is missing, Requester name is missing, Requester field is empty, Approver field is empty, , KBA , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions