SAP Knowledge Base Article - Public

2704560 - Employee Responsible in an Invoice Request based on a Contract is not the Expected one


The Employee Responsible in an Invoice Request which is based on a Contract such as a Contract Invoice Request or a Scheduled Invoice Request is not the expected one.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Request view.
  3. Select Invoice Request ABC which is based on the Contract EFG (ABC represents the ID of the Invoice Request and EFG represents the ID of the Contract).
  4. Click on the Edit button.
  5. The Employee HIJ is displayed in the field Employee Responsible (HIJ represents the name of the employee).
  6. Go to the Sales Orders work center.
  7. Select the Contracts view.
  8. Open Contract EFG.
  9. Navigate to the General tab.
  10. In the Organizational Assignment section you can see that the Employee Responsible is KLM (KML represents the name of the employee maintain in the employee responsible field in the Contract) and the Contract Administrator is HIJ.

You expected that the Employee Responsible of the Contract is also determined as the Employee Responsible of the Invoice Request based on this Contract.


The Contract Administrator will be transferred from Contract to Customer Invoicing as the Employee Responsible for the Invoice.
Background for this is that in case of questions rather the Contract Administrator will be contacted.
This is also in line with the logic implemented for Service Confirmations confirmed for a Customer Contract. There the Contract Administrator is copied to the Processor of the Service Confirmation, which is then passed as Employee Responsible of the Customer Invoice.


For Contracts the Contract Administrator is determined as the Employee Responsible in the Invoice Request.


Contract Administrator; Employee Responsible; Contract; Contract Invoice Request; Party determination; Involved Parties , KBA , AP-CCP-CC , Customer Contract , Problem


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