SAP Knowledge Base Article - Preview

2704700 - Work Manager/Agentry client on iPhone or iPad crashes when uploading a photo as attachment

Symptom

When uploading a photo as a workorder attachment on an iOS Work Manager/Agentry Client, the client crashes.


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Environment

  • SAP Work Manager
  • iOS Agentry Client
  • iOS 11.4

Product

SAP Inventory Manager 3.2.0 ; SAP Inventory Manager 4.0 ; SAP Inventory Manager 4.1 ; SAP Inventory Manager 4.2 ; SAP Inventory Manager 4.3 ; SAP Mobile Platform SDK 3.0 ; SAP Mobile Platform SDK 3.1 ; SAP Work Manager 5.3 ; SAP Work Manager 5.3 on 4.7 ; SAP Work Manager 6.0.0 ; SAP Work Manager 6.1.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0 ; SAP Work Manager 6.4 ; SAP Work Manager 6.5.0

Keywords

Picture, Crash, Attached Document, Camera , KBA , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-SAP-WM , Syclo SAP Work Manager Application , Problem

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