2704748 - Fail to log in SAP Analytics Cloud after re-importing the renewed ADFS certificate

Fail to log in SAP Analytics Cloud after the ADFS certificate expires.

SAP Analytics Cloud (Enterprise)

1. SAML Identity Provider (IdP) certificate expires.
2. Fail to log in SAP Analytics Cloud using ADFS SAML SSO.

If the custom IdP certificate is expired or is about to expire, there is new feature to update the SAML IDP Signing Certificate.

See further information here in the Help guide below:

• Updating the SAML IdP Signing Certificate

• 2411608 - SAP Analytics Cloud SAML authentication *** Collective KBA ***
• 2908073 - How to use the IdP Admin Tool to make changes to IdP Configuration in SAP Analytics Cloud when no access is available to the tenant
• SAP Analytics Cloud Connectivity and Authentication Expert page
• Update the SAML IdP Signing Certificate
• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
• https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
• https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

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