Symptom
- What is the difference between a Technical Communication User and a regular S-user ID?
- Technical Communication User unable to logon SAP for Me
- Technical Communication User not able to log into portal
- Technical Communication User works fine in Support Hub Connectivity but cannot log into SAP Support Portals
- Technical Communication User can't log into SAP websites
- Cannot access SAP sites with Technical Communication S-user ID
- Support Hub User ID unable to log into support portal
- Login Error: Sorry, we could not authenticate you. Try again.
- Created S-user ID in the Support Hub Communication application
- Support Hub Communication User created successfully but not able to log into sites
- Can't log into portal with S-user ID created in the Support Hub Communication application
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Environment
- SAP for Me
- Technical Communication Users application
Product
SAP Solution Manager 7.2
Keywords
P1 system, P2, User Management, Tech User, Solman 7.2, Technical User, log into https://rapid.sap.com , SAP Support Portal , 401 error , Technical Communication User, Support Hub User, Tech User ID, SAP Cloud Platform, tenant, , KBA , XX-SER-FORME , SAP for Me , Problem
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