SAP Knowledge Base Article - Public

2704913 - The Route Map is Not Displayed by Default on the 360 Multi-rater Review


The route map header on the 360 Multi-rater review is not displaying by default - it has to be expanded manually by the end-user.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP Successfactors 360 Multi-Rater

Reproducing the Issue

  1. Open a 360 Multi-Rater review.
  2. The route map header is not displayed on the review by default.
  3. To expand the route map header, click on the "Route Map" button:

route map collapsed.png


  1. Go to Provisioning > Company Settings
  2. Disable the setting "Enable Collapsible Route Map".

When this setting is disabled, the route map header will display by default.

Note: as a customer, you do not have access to Provisioning. To complete these tasks, please contact your Implementation Partner.


SuccessFactors, SF 360, review, multi-rater, MTR, route, map, collapsible, hide, show, default, visible, open, expand, provisioning, company settings , KBA , LOD-SF-MTR , 360 Multi Rater , Problem


SAP SuccessFactors Performance & Goals all versions


me demo.png