SAP Knowledge Base Article - Public

2704958 - New Custodian Goods Return Notification is Missing Under Common Tasks of Inbound Logistics Work Center

Symptom

You want to do spare parts return but you do not have the relevant task to do it.

Environment

SAP Buiness ByDesign

Cause

You have not scoped Spare parts handling in Business configuration.

Resolution

Please follow below steps to scope Spare parts handling:

  1. Go to Business Configuration work center
  2. Go to Implementation projects
  3. Click on Edit project scope
  4. Go to Step 3 Scoping
  5. Expand element Service
  6. Expand Service and Repair
  7. Select Spare Parts Handling and check mark it
  8. Then go to next step Questions
  9. Review all questions and  
  10. Check mark them according to your business

 

Keywords

New Custodian Goods Return Notification, Spare Parts Return , KBA , AP-IDP , Inbound Delivery Processing , AP-PRO , Project Processing , Problem

Product

SAP Business ByDesign all versions