Symptom
Attachment field in the Termination Portlet is automatically populated with the Attachment from the Job Information
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central - Termination
Reproducing the Issue
1. Employee has attachment in the Job Information
2. Terminate this Employee
3. In the Termination Portlet, do not attach a file
4. Save the Termination.
5. After workflow is completed. Attachment from Job info is populated in the attachment from Termination Details
Cause
This is an expected behavior.
Resolution
Attachment field in the termination portlet is derived from the attachment field in the job info.
Please note that in 1H 2023 relesae, we have introduction of "Centralized Services Support Manager Self-Service Changes to Termination Details" which will change this behavior, please check the What's new viewer page which mentions:
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The termination Job Information record will not have notes and attachments carried forward from earlier Job Information records, if the user decides not to explicitly add them during termination.
See Also
Keywords
attachment-id, termination, attachment , KBA , LOD-SF-EC-TER , Termination Details , Problem