SAP Knowledge Base Article - Public

2705346 - Attachment field in Termination details is Populated Automatically - Employee Central

Symptom

Attachment field in the Termination Portlet is automatically populated with the Attachment from the Job Information

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central - Termination

Reproducing the Issue


1. Employee has attachment in the Job Information

jobinfo_attch.png

2. Terminate this Employee

3. In the Termination Portlet, do not attach a file

term_attch.png

4. Save the Termination.

5. After workflow is completed. Attachment from Job info is populated in the attachment from Termination Details

term_attach2.png

Cause

This is an expected behavior.

Resolution

Attachment field in the termination portlet is derived from the attachment field in the job info.

Please note that in 1H 2023 relesae, we have introduction of "Centralized Services Support Manager Self-Service Changes to Termination Details" which will change this behavior, please check the What's new viewer page which mentions:

  • The termination Job Information record will not have notes and attachments carried forward from earlier Job Information records, if the user decides not to explicitly add them during termination.

See Also

 2524774 - How to rename attachment-id field in Termination section

Keywords

attachment-id, termination, attachment , KBA , LOD-SF-EC-TER , Termination Details , Problem

Product

SAP SuccessFactors Employee Central all versions