SAP Knowledge Base Article - Public

2705348 - Workflows : Approvers fetched from EC or EP ?


Trigger a workflow on EC job information portlet where manager is the first approver. Manager in EC and EP is different.System is displaying the manager in EP as the approver. Behavior is same for HR manager, Matrix manager etc.


SuccessFactors Employee Central Workflows


This is an expected behavior. System fetches the approver from user-sysinfo table which gets value from EP. Hence the manager in EP will be  displayed as an approver in workflows

We will have to make sure that EC and EP data is always in sync.Its better to make EP fields non editable if it gets value from EC


Workflows Manager HR Manager EP UDF Employee profile , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem


SAP SuccessFactors Employee Central all versions