Symptom
Trigger a workflow on EC job information portlet where manager is the first approver. Manager in EC and EP is different.System is displaying the manager in EP as the approver. Behavior is same for HR manager, Matrix manager etc.
Environment
SuccessFactors Employee Central Workflows
Resolution
This is an expected behavior. System fetches the approver from user-sysinfo table which gets value from EP. Hence the manager in EP will be displayed as an approver in workflows
We will have to make sure that EC and EP data is always in sync.Its better to make EP fields non editable if it gets value from EC
Keywords
Workflows Manager HR Manager EP UDF Employee profile , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem