Symptom
No incumbent shows in Succession Org Chart and Position Tile View however when you check Manage Data or Export Position Data file, there is an incumbent defined in the Position.
Environment
- SAP SuccessFactors Succession Management - MDF Positions
- SAP SuccessFactors Employee Central - Position Management
Reproducing the Issue
- Check the Position in Succession Org Chart/Position Tile View: No incumbents shows
- Check the Position in Manage Data > Position: Incumbent is defined.
(Screenshot captured from demo environment)
Cause
Employee Central Position Management is enabled, but the "incumbent" field is still Editable in the Position object.
Resolution
If the instance has Employee Central Position Management, the Incumbent to Position Relationship is maintained through the Job Information section of Employee Central instead of Incumbent field in the Position Object/Edit Position in Succession Org Chart.
(Screenshot captured from demo environment)
Incumbent field should be set to Not Visible in Configure Object Definition > Position Object to avoid confusion with users.
(Screenshot captured from demo environment)
Keywords
Incumbent, Employee Central, Missing, Position Tile View, Position Management, Hidden, Missing, Photo, User, Name , KBA , LOD-SF-SCM , Succession Management , LOD-SF-EC , Employee Central , LOD-SF-EC-POS , Position Management , LOD-SF-SCM-DAT , Data Model , LOD-SF-SCM-EC , EC integrations and data , Problem