SAP Knowledge Base Article - Public

2705429 - You Are Unable to Choose Task Document Type in Workflow Rule

Symptom

You are unable to define Task Document Type in a Workflow Rule.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to the Workflow Rules view.
  3. Select the New button.
  4. Choose the business object Sales Quote (for example).
  5. Go to the Define Actions tab.
  6. Select the Add Group button.
  7. In the field 'Rule Type', select Activity Task.
  8. The 'Document type' field is not available here to define a specific Task document type.

Cause

The Document Type field is currently not available for the Activity Task Rule Type in the Define Actions tab.

Resolution

This is expected system behaviour.

See Also

KBA 3211689 - "Document Type" Not Available For Field Update In Workflow Rule

Keywords

KBA , document type , workflow rules , activity task , define actions , SRD-CC-BTM , Business Task Management , Problem

Product

SAP Cloud for Customer add-ins 1808 ; SAP Cloud for Customer add-ins 1811