In an Account you can edit the Campaign details even though the data is retrieved from Marketing Cloud and has not been replicated back.
SAP Cloud for Customer
SAP Hybris Marketing
Reproducing the Issue
Go to the Customers work center.
- Go to the Accounts view.
- Open the Account ABC (ABC represents the Account ID).
- Go to the Campaigns tab.
- Select the Edit Button.
- The interaction Contact ID and Email Address can be edit even though the data is retrieved from Marketing Cloud and should not be edited as it is not replicated back.
This ic currently the expected behaviour.
Our development tea m have planned to change this behaviour so that these fields are read only and cannot be edited. The fix it planned for te 1902 upgrade.
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[Enter your Keywords here...] , KBA , customers , campaign , marketing cloud , accounts , edit , LOD-LE-MKT-CPG , Obsolete - Use LOD-CRM-MKT-CAM , Problem