2705688 - Error generated when updating Date Format for a locale

When updating the default Date Format for a locale the following error is generated:

• Please report the following error to your system administrator:<number>.

Or, if your configuration setting reportStackTraceToUser within LMS_ADMIN (see KBA 2452616) is set to true, you will see the following error:

• Please report the following error to your system administrator: com.plateausystems.elms.util.helper.ElmsUpdateException: SQLException - updateI18nActiveLocaleDateFormatPatterns() failed.

SAP SuccessFactors Learning

1. Go to Learning Administration 
2. Navigate to References 
3. Manage Labels 
4. Locales 
5. Select a locale 
6. Open in Edit mode 
7. Open Date Patterns tab 
8. Select the new Date Patten to be the default one 
9. Apply Changes 
10. Error is generated.

Staying within the Date Patterns tab:

1. Select the Date Pattern which is causing the error and remove it 
2. Once removed, add the same Date Pattern back in again under the 'Select the Date Pattern for the Active Locale' section 
3. Once it's added back, set it to be the default.

• KBA 2175518 - How to Change Date & Time Format in SuccessFactors Learning
• KBA 2452616 - 'Please report the following error to your system administrator' error message - Next steps

lms, learning, sf, successfactors, date, patterns, default, pattern, updateI18nActiveLocaleDateFormatPatterns(), failed, locale, active, error , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , How To