2705688 - Error generated when updating Date Format for a locale

When updating the default Date Format for a locale the following error is generated:

• Please report the following error to your system administrator:<number>.

Or, if your configuration setting reportStackTraceToUser within LMS_ADMIN (see KBA 2452616) is set to true, you will see the following error:

• Please report the following error to your system administrator: com.plateausystems.elms.util.helper.ElmsUpdateException: SQLException - updateI18nActiveLocaleDateFormatPatterns() failed.

SAP SuccessFactors Learning

1. Go to Learning Administration >
2. Navigate to References >
3. Manage Labels >
4. Locales >
5. Select a locale >
6. Open in Edit mode >
7. Open Date Patterns tab >
8. Select the new Date Patten to be the default one >
9. Apply Changes >
10. Error is generated.

Staying within the Date Patterns tab:

1. Select the Date Pattern which is causing the error and remove it >
2. Then add the same Date Pattern back in again under the 'Select the Date Pattern for the Active Locale' section >
3. Once it's added back, set it again to be the default.

• KBA 2175518 - How to Change Date & Time Format in SuccessFactors Learning
• KBA 2452616 - 'Please report the following error to your system administrator' error message - Next steps

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