Symptom
Customer/Partner has a requirement to automatically fill in the value for "Total Claim Amount" or totalAmount field when an employee claims for a reimbursement type of Benefit.
Environment
Successfactors Employee Central Global benefits.
Resolution
To Automatically Fill in the Value for the Total Claim Amount we need to create a business rule and assign the business rule as an onChange business rule under BenefitEmployeeClaim Object > benefitDataSourceWithExternalCode field.
1. Go to Configure business Rules and Create a new business rule, Select the Base object Benefit Employee Claim.
Here is an example that you can use as a basis when creating the business rule - in this example I am setting the value of the Total Claim amount to only 500, you may customize the rule depending on the requirement that you have.
2. Once the business rule is created you need to go to Configure Object Definition > Benefit Employee Claim > and search for the field > benefitDataSourceWithExternalCode,
3. Click on details and assign the business rule that you just created as an OnChange business rule.
Keywords
Total Claim Amount, totalAmount, benefits , KBA , LOD-SF-EC-GBF , Global Benefits , How To