2705914 - Preview Action Is Not Visible for Sales Quotes Migrated with Status Completed and Won or Lost

Symptom

You are trying to preview a Sales Quote migrated with the Status completed and progress won or lost, however, the action is not available.

Environment

SAP Cloud for Customer

Reproducing the Issue

Go to the Sales work center.
Go to the Sales Quotes work view.
Open the migrated Sales Quote ABC (ABC defines the Sales Quote ID).
Click on Actions button.
Preview is not visible.

Cause

The Sales Quote was migrated with completed status and the progress is won or lost.

Resolution

This is the current system behavior. In case you need to preview the Sales Quote migrated as complete and won or lost, you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center.

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

An alternative option may be to check the SAP Hybris Cloud for Customer Ideas Forum to submit an idea: https://influence.sap.com/SAPCloudforCustomer

Keywords

Sales Quote, Migration Tool, Sales Quote Migration. , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1808 ; SAP Cloud for Customer add-ins 1811