SAP Knowledge Base Article - Preview

2705943 - How to Troubleshoot Grey Metrics & "No Data" for Job Monitoring & BI Monitoring

Symptom

In the Job Monitoring UI, the monitoring objects for ABAP Job and BW Process Chain are in Grey Status.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidenta


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Environment

  • SAP Solution Manager 7.2 

Product

SAP Solution Manager 7.2

Keywords

SolMan, Solution Manager, Job Mon, Job Monitoring, RFC's, Managed System Configuration, ABAP, Extractors, "No Data", Grey, Gray, "No data was found for the selected criteria", only systems and clients with RFC Destinations, job failure, efwk, extractor framework, efwk resource manager, no job monitoring alert, alerting active, Accept Manually Created User Without Checking Role Assignments , KBA , SV-SMG-MON-JBI-JOB , Unified Job Monitoring , SV-SMG-MON-JBI-BI , BI Monitoring (technical monitoring) , Problem

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