2705948 - Manager receives a workflow notification, although he/she is not an approver, contributor or in a CC Role

A change in an employee's (subject user) profile triggers a workflow. The manager receives a notification although he/she is not an approver, contributor or in a CC Role.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

1. Create a workflow and assign an approver who is not the employee's manager. Do not add the manager as an Approver, Contributor, or CC Role. 
2. Assign the workflow to a Job Information transaction.
3. Submit a change for the employee to trigger the workflow.
4. Check notifications and observe that the manager receives a workflow notification even though they are not configured in the workflow.

If the subject user is also an approver, contributor or in a CC Role of this workflow, his/her manager will receive a notification.

Example: -

1. This is how this feature is designed. 
2. The manager will receive a notification, if the subject user is also an approver, contributor or in a CC Role of this workflow.
3. For updates to system design, please raise a new enhancement request by following KBA 2090228 on "How to submit an enhancement request" as process.

workflow, notification, manager, CC, approver, contributor, approval, mail, sent, supervisor, email, received , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , Product Enhancement