2706167 - Fiori Launchpad error 'Your session has timed out. Click Refresh to reload the portal.' displays after some time inactivity

• After some period of inactivity (e.g: 30/40 minutes) your Fiori Launchpad on Enterprise Portal (FLP@EP) shows a Session Timeout error: Your session has timed out. Click Refresh to reload the portal. It may also occur sporadically, after very little time if there is a problem with the Portal Session Management.
  
  
• You may also observe an error in the Default Traces:
  "No xsrf token found in the session associated with the request[com.sap.portal.prt.util.PortalServletRequestWrapper@123456a].
  Could not set Personalization Data - xsrfProtector.isValidXsrfToken returned false
  java.lang.RuntimeException: Unauthorized
  at com.sap.portal.navigation.flp.pl.launcher.FioriLaunchpadPlUtilitiesComponent.doSetPersonalizationData(FioriLaunchpadPlUtilitiesComponent.java:185)"
  
  

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP NetWeaver Application Server for Java 7.31 and higher releases
• FLP@EP

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