Symptom
ABBYY Business Card Scan does not work for Thai and other languages in the system.
Environment
SAP Hybris Cloud for Customer.
Cause
Currently Thai language is not supported for ABBYY business card scan.
Resolution
The whole list of the supported languages for Business Card Reading over ABBYY Cloud OCR SDK can be found here:
https://www.ocrsdk.com/documentation/specifications/recognition-languages/
For additional support please raise an case with ABBYY - https://www.ocrsdk.com/support/
Keywords
ABBYY Business Card Scan, Business Card Scan. , KBA , LOD-CRM-LM , Lead Management , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions