Symptom
SAP Cloud Connector (SCC) Hardware Metrics Monitor is not available. The following error appears in SCC User Interface (UI):
"HTTP Status 500 - Unknown IO Error in opendir"
In ljs_trace you can see the following entries:
[...]
#ERROR#org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/].[MonitorServlet]#http-bio-8443-exec-7#
#Servlet.service() for servlet [MonitorServlet] in context with path [] threw exception
java.io.IOException: Unknown IO Error in opendir
[...]
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Environment
-
SAP Cloud Connector release older than 2.11.1;
-
Linux Operating System.
Product
Keywords
SCC, SAP Cloud Connector, /proc/cpuinfo, proc, HTTP Status 500, Unknown IO Error in opendir , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem
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