2706983 - SAP Jam - How to backup or transfer content from one instance to another

• How to move SAP Jam content from Test to Prod
• SAP Jam data migration
• SAP Jam instance refresh 
• Copy content from SAP Jam
• Different options to move Jam content

SAP Jam Collaboration

There is no perfect out-of-the-box option available for migrating SAP Jam data from one tenant to another, however you can use some of the available tools to achieve moving the content to the desired location:

• Manually downloading the complete Content from GroupA and “Extract Zip to Content” in GroupB 
• Export & Import of Groups
• Save as group template, export the template, import to target Jam instance & create new group from template
• SAP Jam APIs

• Note: Customer would require someone to code a custom solution, that will not be implemented by the SAP Jam team
• Needs technical expertise.

Note:

• This needs to be performed by the customer/partner themselves by choosing any of the above means.
• Currently, refresh process for SAP Jam is not available.

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