Symptom
- After updating Microsoft Windows Server 2008 R2 with update KB4338823, BI environment is unstable.
- BI servers cannot be stopped or restarted, and cannot be terminated from Task Manager.
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x (BI)
- Microsoft Windows Server 2008 R2
Product
SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
KB4345459 KB4338823 stopping stop restart terminate server , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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