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2707276 - SAP PI ITK (Integration Tool Kit) fails to connect to Ariba Application Server - SSLHandshakeException: Received fatal alert: handshake_failure

Symptom

In a scenario, where SAP PI ITK (Integration Tool Kit) running on SAP AS Java wants to connect to Ariba Application Servers via SSL connection and the connection fails with SSL exception:

javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Alerts.java:172)
at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Alerts.java:134)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.recvAlert(SSLSocketImpl.java:1970)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1077)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1323)

Prerequisites:

  • The latest version of ITK is used. If it is not, you can do so via SAP Ariba Support.
  • Ariba server just changed the accepted TLS protocol versions to TLS 1.1, 1.2.


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Environment

  • SAP PI ITK (Integration Tool Kit)
  • SAP Ariba Application Servers
  • SAP NW AS Java

Product

SAP Java Virtual Machine all versions ; SAP NetWeaver Application Server for Java all versions ; SAP NetWeaver all versions ; SAP Process Integration all versions

Keywords

SSLHandshakeException, Received fatal alert: handshake_failure, SSLexception, SAP PI ITK, Integration Tool Kit, Ariba Application Servers, TLS 1.1, 1.2, SAP JVM, JDK, JSSE, jdk.tls.client.protocols, , KBA , wrong info provided. , BC-JVM , SAP Java Virtual Machine , BC-XI-CON , Connectivity , BC-JAS-COR , Enterprise Runtime, Core J2EE Framework , Problem

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