SAP Knowledge Base Article - Preview

2707465 - Backoffice Not Accessible with a Large Number of Languages

Symptom

During SAP Commerce platform startup, the application may become stuck for a significant amount of time when a large number of active languages is configured (approximately 190 languages as a reference). In the SAP Commerce Cloud context, this delay may overlap with pod restart activity after a configured timeout, potentially resulting in a restart loop.

Setting below property, will help with application startup but at the same time will seriously affect Backoffice first login time and other parts of UI while after successful logon. Next attempts should not be affected by any more delay:

backoffice.fill.typefacade.cache.on.startup=false


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Environment

  • SAP Commerce
  • SAP Commerce Cloud

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

  module, specific, pattern, configuration, ccv2, hybris  , KBA , CEC-SCC-CDM-BO-APPL , Applications - Platform (APPL) , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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