SAP Knowledge Base Article - Preview

2707704 - Unable to initiate Background check, the error message is “Unable to Initiate Background check.Error occurred while creating Background check request”"

Symptom

The customer is trying to initiate Background check for the user and getting the error message "Unable to Initiate Background check.Error occurred while creating Background check request”.

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Environment

SAP SF Bizx Recruitng

Product

SAP SuccessFactors HCM Core 1805

Keywords

Background check error, Unable to Initiate Background check.Error occurred while creating Background check request , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

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