2707704 - Unable to initiate Background check, the error message is “Unable to Initiate Background check.Error occurred while creating Background check request”"

The customer is trying to initiate Background check for the user and getting the error message "Unable to Initiate Background check.Error occurred while creating Background check request”.

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This is the configuration issue while configuring the  Integration center Job, the Operation chosen for  the Response fields section may be incorrect

Create/Post is the incorrect Operation for the background check integration.

In the Integration center, the Job responsible for the integrating with the third party vendor should be using the Operation as "Upsert Single" and not anything else in the Response fields Tab

Background check error, Unable to Initiate Background check.Error occurred while creating Background check request , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem