SAP Knowledge Base Article - Preview

2707814 - Unable to access the IDM Web UI - Access Denied, Service not available

Symptom

  • You are trying to access the IDM UI but are recieving the following errors:
    "Access Denied" "Service not available"

  • In the default trace you see the following error: 
    "[EXCEPTION]
    java.lang.RuntimeException: DB Connection manager encountered an exception during datasource lookup: Object not found in lookup of IDM_DataSource."


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Environment

  • SAP Identity Management 8.0
  • SAP Identity Management 7.2

Product

SAP Identity Management 8.0 ; SAP NetWeaver Identity Management 7.2

Keywords

Developer Studio, MXMC_prov, MXMC_admin , KBA , BC-IAM-IDM , Identity Management , Problem

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