SAP Knowledge Base Article - Public

2707960 - Timeslot scheduled for candidate in an interview available to schedule

Symptom

When a recruiter schedules an interview for 2 candidates for 2 timeslots, and cancels one candidates timeslot, the first candidate's timeslot is not booked.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. An interview is scheduled for 2 candidates with 2 timeslots (e.g. candidate A and candidate B).
  2. The interview for candidate B is cancelled or declined.
  3. Candidate A has not accepted nor declined the scheduled timeslot for their interview.
  4. A new interview can be scheduled in the timeslot for candidate A.

Cause

All candidates in the scheduled interview need to accept their timeslot for the slot to be unavailable for another interview to be scheduled.

Resolution

This is currently a gap in the product functionality. If this is functionality you wish to see the system cater for, we strongly encourage you to raise an enhancement request for it - please see this KBA for further details on how to raise an enhancement.

Keywords

Interview; Candidates; Duplicate; Interviews; Timeslots; , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions