SAP Knowledge Base Article - Public

2707960 - Timeslot scheduled for candidate in an interview available to schedule


When a recruiter schedules an interview for 2 candidates for 2 timeslots, and cancels one candidates timeslot, the first candidate's timeslot is not booked.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. An interview is scheduled for 2 candidates with 2 timeslots (e.g. candidate A and candidate B).
  2. The interview for candidate B is cancelled or declined.
  3. Candidate A has not accepted nor declined the scheduled timeslot for their interview.
  4. A new interview can be scheduled in the timeslot for candidate A.


All candidates in the scheduled interview need to accept their timeslot for the slot to be unavailable for another interview to be scheduled.


This is currently a gap in the product functionality. If this is functionality you wish to see the system cater for, we strongly encourage you to raise an enhancement request for it - please see this KBA for further details on how to raise an enhancement.


Interview; Candidates; Duplicate; Interviews; Timeslots; , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem


SAP SuccessFactors Recruiting all versions