SAP Knowledge Base Article - Public

2708020 - Compensation & Variable Pay - Mobile Statements

Symptom

Is it possible to view Compensation statements and other statements via mobile?

When attempting to view Compensation Statement, Variable Pay & Combined Statements within mobile, statements do not display as expected. Why can this be?

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**

Environment

  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay

Resolution

Important

Please note you should always be on the latest IOS/Android version for the mobile application to work correctly.

You may download the SuccessFactors application the via the Apple or Google Stores.

Screenshot_20210315-144554.jpg

While in the application go to and search icon and type in the employee's name.

The profile of the employee will populate with their information and portlets you have access to.

Once within the employee record, scroll down and select the "Compensation Statement" portlet.

employee mobile profile.jpg

As you scroll, there will additional portlets for other statements which may be available.

In this example, we are using personal Compensation statements.

mobile compensation statement portlet.jpg

Select the portlet and there will be two options. One for statements and another for combined statements.

compensation statements mobile options.jpg

Select the Compensation statement and you will have an option to select the statement to view.

link for mobile statement.jpg

Click the statement hyperlink which will direct you to the statement view.

If there is a requirement to download these statements into pdf from either the UI or mobile, ensure the below option is not selected in Company Settings.

This is a dynamic option and can be switched on/off when required without the need of statements being generated again.

enable statement pdf download.jpg

From the statement portlet, you will see this additional option.

download statement mobile link.jpg

Should you not have any access to view statements then please ensure the logged in user has the appropriate permissions access via RBP.

Keywords

statements, mobile, compensation statements, IOS, mobile statements, Android compensation statements, mobile statements, download  mobile statements , KBA , LOD-SF-CMP-MOB , Mobile Interface , LOD-SF-VRP-PS , Personal Statements , LOD-SF-VRP-MOB , Mobile Interface , LOD-SF-CMP-PS , Personal Statements , How To

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Core all versions