SAP Knowledge Base Article - Public

2708021 - After changing the history in a custom MDF block and saving the history is gone from the profile

Symptom

There is no data on the profile of the MDF block after clicking on the history and making a change and saving it

Environment

SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to People Profile of a certain user
  2. Go to the customer MDF block
  3. Select the history button
  4. When the Change History screen opens, select Insert New Record
  5. Enter the relevant details and save
  6. When the Workflow screen opens, select Confirm
  7. An error message appears, select OK
  8. When the Change History screen is displayed, select X in the top right hand corner to cancel
  9. The screen redirects to the Main profile page, where the other or previous data in the block is not visible anymore

Cause

 Issue caused by incorrect rule configuration on the object

Resolution

Go to Config Object Definition and check the Validate Rules for this object and ensure the rules are correctly set up

Keywords

People Profile, Custom MDF, Change History , KBA , LOD-SF-MDF-RUL , Custom Oject based Business Rules , Problem

Product

SAP SuccessFactors HCM Core all versions