Symptom
There is no data on the profile of the MDF block after clicking on the history and making a change and saving it
Environment
SuccessFactors Employee Profile
Reproducing the Issue
- Go to People Profile of a certain user
- Go to the customer MDF block
- Select the history button
- When the Change History screen opens, select Insert New Record
- Enter the relevant details and save
- When the Workflow screen opens, select Confirm
- An error message appears, select OK
- When the Change History screen is displayed, select X in the top right hand corner to cancel
- The screen redirects to the Main profile page, where the other or previous data in the block is not visible anymore
Cause
Issue caused by incorrect rule configuration on the object
Resolution
Go to Config Object Definition and check the Validate Rules for this object and ensure the rules are correctly set up
Keywords
People Profile, Custom MDF, Change History , KBA , LOD-SF-MDF-RUL , Custom Oject based Business Rules , Problem
Product
SAP SuccessFactors HCM Core all versions