Symptom
You would like to add an email to a Lead or Opportunity using the Outlook add-in. However, the options Lead and Opportunity are greyed-out.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins 1811
Keywords
outlook add-in, add, email, e-mail, lead, opportunity, account, add reference , KBA , LOD-CRM , Cloud for Customer , How To
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