SAP Knowledge Base Article - Preview

2708140 - Unable to Preview the Attached File Under Ticket Interaction Tab

Symptom

When you reply or create a new e-mail under the interaction tab of a ticket, you are not able to preview an attachment after adding it.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Attachment; Ticket; Preview; Interactions; File; E-mail; Hyperlink; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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