Symptom
When you reply or create a new e-mail under the interaction tab of a ticket, you are not able to preview an attachment after adding it.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Attachment; Ticket; Preview; Interactions; File; E-mail; Email; Hyperlink; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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