SAP Knowledge Base Article - Public

2708518 - How Candidate Search is working: after an Employee Import in an instance (WITH DPCS enabled)- Recruiting Management

Symptom

After an Employee Import the newly added users cannot be searched in Candidate Search, and the instance have DPCS enabled.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

 SAP SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Import users via Employee Import (Example: User 01 - 03) in an Instance with DPCS Enabled

  2. Can find Employee Profile
    KBA - Imported Users.png

  3. Cannot find Candidate Profile for users
    KBA - Search02.png

    KBA - Search02.png

    KBA - Search03.png

    KBA - Search04.png

Cause

Expected Behavior

Resolution

  1. Employee must login to SFSF and access his/hers candidate profile.

  2. Candidate must accept DPCS.
    KBA - Accepted.png

  3. Candidate will be searchable
    KBA - Searchable 01.png

    KBA - Searchable 02.png


** Acceptance cannot be done by proxy

KBA - Proxy.png

See Also

2279481 - Candidate imported via Legacy Data Migration but is not visible in the system - RCM

2708673 - How Candidate Search is working: after an Employee Import in an instance (WITHOUT DPCS enabled)- Recruiting Management

2233525 - How is the system working with sm-mapping? - Recruiting Management

Keywords

employee import , dpcs , candidate search , seach , internal candidate , candidate , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions